From the customer service dept, sales staff and the installation crew the work was amazing including clean up, disposal and follow up. I highly recommend Encore Windows and Doors for anyone interested in having any such work completed.
by Michael S in Un December 1, 2011
I have used Encore for three installations over the past 6 years. In all three instances, I have dealt with Anthony Gucciardi. He has patiently listened to my requests and accommodated my unique requirements. He has offered many useful suggestions to optimize the cost of the installations. I appreciate the long term relationship we have had. Anthony cheerfully helped to deal with a service issue and the matter was resolved to my complete satisfaction. George has handled two of the installations while Mike has done the third. They are both excellent. They arrived on time, were very professional, courteous and efficient, and took the time to clean up the job site when they were finished. It is refreshing to see professionals do their work. The last set of windows we replaced have made a huge difference in terms of comfort and visual appeal. This area was transformed from the coldest to the warmest spot in the house. In the six years plus since I have used Encore services, I only have positive experiences with them. I have no hesitation in recommending the Encore team for your home improvement.
by Rita in Markham November 30, 2010
We had all our windows replaced by Encore 3 years ago (Dec 2007). We highly recommend Encore to everyone. Anthony, Mike and his crews were very friendly and professional. They kept the work neat and tidy. We did obtain many quotes before choosing Encore. We chose Encore because Anthony provided recommendations and worked with us for our need. As all new interior wood trim/jamb are required, in order to save cost, we decided to do the paint job by ourselves. We have 2 tall windows (over 30ft), it would be impossible for us to do it after the windows being installed. Anthony good arrangement let us do the paint job in a smooth way. We are happy to our windows. We are so impressed about their services to deal with a little problem during the busy holiday season. One of our basement windows was broken which is not included in the job as we noticed one day before the installation. Anthony placed an order right away and took another trip to fix it for us. The high quality of windows, over and beyond customer services and reasonable cost are what you can have with Encore.